Assistance Director of Sales and Marketing

    264
    • Full Time
    • Dubai, United Arab Emirates

    Confidential

    Experience: 3 to
    5 year

    Qualification: Bachelor’s
    Degree holder

    Salary: AED 5000
    to 10000

    Location: Dubai,
    United Arab Emirates

    Company:
    Confidential

    Description:

    Assistance Director of Sales and
    Marketing

    Reports to: General Manager

    Direct Subordinates: Assistant
    Director of Sales, Sales Manager, Sales Executives, And Sales Coordinator.

    Indirect Subordinates: No indirect
    subordinates.

    Duties
    and Responsibilities:

    • Compilation of and adherence to financial
      budgets within rooms (Market mix, avg. Room rate, YIELD and Occupancy).
    • Organization and monitoring of all
      administrative affairs within the Sales Office.
    • Identifies prospective accounts and
      establishes goals for Key Accounts by analyzing historical data and other
      statistical information and also by conducting accounts interviews and
      preparing customer action plans.
    • Attends fairs in order to represent the Hotel
      and/or region within a both according to the action plan within the
      Business/Marketing Plan of the Hotel. The fairs are attended in co-ordination
      with the Regional or Corp. Sales.
    • Priority in sales activities are to be given
      to this market, for the local travel trade as well as for the corporate
      accounts.
    • Has to be worked on in close co-ordination
      with the General Manager according to internal regulations.
    • Regarding the availability and the
      co-ordination of rooms for high booking periods the final approval of
      availability is taken always by the Hotel operation’s management.
    • Emphasis on right market mix to maintain the
      quality of the product and to minimize market dependence on long term.
    • Regular meetings with the hotel operation
      (Rooms Division, Reservation and Food and Beverage) have to be held to exchange
      information and problem solving.
    • Prepares and transmits the Call Reports on a
      weekly basis to the supervisor and/or the General Manager. Establishes a
      Monthly Report which includes the summary of the past activities, prospection
      and trends, and analyses competitor’s sales and promotion efforts, forecast for
      all sales activities and production/conversion figures. Attends once a month
      hotel’s Sales/Rooms Division and Credit meeting.
    • Targets to achieve key figures from key
      accounts / key markets through preparation and execution of proper action plan
      for his/her field of responsibility.
    • Conducts rate market surveys to advise
      management of actual market trends.
    • Establishes and co-signs contracts with
      Inter-National Tour Operators/Corporate respecting the Rate Policy and Contract
      Policy together with the General Manager. He/she conducts prior discussions
      with the partners to prepare final contracting.
    • Establishes monthly reports according to
      requirements.
    • Maintains a monthly overview of vacation- and
      public holiday balance of all sales staff and delivers a monthly consolidated
      summary to the Human Resources Manager.
    • Submits Expense Reports as and when required.
    • Involvement in establishing the Price Policy
      together with the hotel’s management.
    • Is co-responsible for the settlement of
      outstanding, respectively the follow up on a regular basis towards local Travel
      Trade to match credit policy (settlement within 30/60/90 days) in close
      co-ordination with the Credit Manager / Rooms Division.

    2.
    Self-Management Duties;

    • Comply with hotel rules and regulations and
      provisions contained in the employment handbook.
    • Comply with company grooming and uniform
      standards.
    • Comply with timekeeping and attendance
      policies.
    • Actively participate in training and
      development programs and maximize opportunities for self-development.

    3.
    Customer Service Duties:

    • Demonstrate service attributes in accordance
      with industry expectations and company standards to include:
    • Being attentive to guests.
    • Accurately and promptly meets guest
      expectations.
    • Understand and anticipate guest needs.
    • Take appropriate action to resolve guest
      complaints.
    • Be able to promote the hotel (THE ACT and 72
      Hotels) products and services.

    4.
    Occupational Health and Safety Responsibilities:

    • Demonstrate Awareness of Health and Safety
      policies and procedures and ensure all procedures are conducted safely and
      within H and S guidelines and ensure your direct reports do the same.
    • Be aware of duty of care and adhere to
      occupational, health and safety legislation, policies and procedures.
    • Be familiar with property safety, first aid
      and fire and emergency procedures and operate equipment safely and sensibly.
    • Initiate action to correct a hazardous situation
      and notify supervisors of potential dangers.
    • Log security incidents and accidents in
      accordance with hotel procedures.

    5.
    General Duties:

    • Comply with the company corporate code of
      conduct at all times.
    • Familiarize yourself with the company vision
      and values which link to the model of desired behaviors that all employees are
      expected to display.
    • Perform other tasks at the level of the role
      as directed by your line manager in pursuit of the achievement of business
      objectives.
    • Have the desire and ability to improve your
      knowledge and abilities through on-going training.
    • Ability to work as part of a diverse team with
      colleagues from different viewpoints, cultures and countries.
    • The above tasks are considered to be
      predominant job tasks; therefore, you could be delegated to conduct tasks as
      instructed and not included in the above.

    I understand and agree to the Duties and responsibilities as outlined in the job Description.

    Send Your cv’s to [email protected]

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