IT Support Specialist

Job Summary

• Design, develop, and support websites and database-driven web applications for Internet and Intranet.
• Design and development of multimedia CDs, courseware, and custom applications.

Duties & Responsibilities

• Develop and maintain College websites.
• Develop and maintain College databases.
• Develop and maintain templates, layouts and cascading style sheets.
• Create and collaborate on site concepts and page layouts.
• Make recommendations for improving web development workflow.
• Help establish University web policies and standards.
• Implement effective web-based interfaces with a focus on usability, accessibility, and maintainability.
• Assist in systems design.
• Develop detailed logical flowcharts for application logic.
• Document programs including creation and maintenance of flowcharts, reports, and operator instructions, as well as preparing user documentation.
• Train the users on developed applications.
• Maintain, respect, and protect the confidentiality of information held within, or transferred across, the university’s computer and communication resources.
• Development and integration of in-house applications.
• Support technical needs of conferences.
• Coordinate closely with UITS helpdesk.
• Create and design flash based web pages.
• Develop high quality interactive multimedia standalone applications of course website and multimedia CD’s.
• Other IT related duties as assigned.

Education & Experience

• Bachelors Degree required, preferably in Information Technology.
• Four years of web/database development experience.
• Industrial Certifications in Information Technology field preferred.

Required Skills

• Solid knowledge in Internet technologies and programming which includes HTML, CSS, XML, SQL, ASP, ASP.NET, VBScript, Visual Basic and JavaScript.
• Good experience in creating database-driven websites and usability testing.
• Good knowledge of RDBMS with focus on SQL.
• Good experience in using development application like Visual Studio.
• Good knowledge of Microsoft scripting languages.
• Good knowledge of W3C standards, current browser technology, and search engines.
• Preferred skills or experience in streaming media technology, graphic designing skills
• Reasonable experience in using graphics/multimedia design software like PhotoShop and Flash.
• Experience defining interface and navigation schemes.
• Knowledge of commonly used operating systems, PC hardware, and software.
• Preferred skills or experience in Help Desk/troubleshooting or similar experience.